Terms and conditions

1. Provider — The Online eVignette service (online-evignette.com) is operated by Trust LLC, 3911 Concord Pike, Wilmington, DE 19803, USA, contact: support@online-vignette.ch, tel. +33 1 89 62 87 93. It is a private, independent service, not affiliated with the OFDF/BAZG (Switzerland), ASFINAG (Austria), SFDI (Czechia), Národná diaľničná spoločnosť (Slovakia) or DARS (Slovenia).

2. Subject and products — We assist you in buying and registering electronic vignettes linked to your vehicle's licence plate: Switzerland — annual vignette (issued by the OFDF/BAZG, via.admin.ch; also available directly from the federal administration for CHF 40); Austria — 1 day, 10 days, 2 months, annual, for cars/campers ≤ 3.5 t and motorcycles (ASFINAG); Czechia — 1 day, 10 days, 30 days, annual, for standard cars, CNG/LNG/biomethane cars and plug-in hybrids ≤ 50 g CO₂/km (SFDI, edalnice.cz; electric and hydrogen cars are exempt); Slovakia — 1 day, 10 days, 30 days, 365 days for vehicles ≤ 3.5 t (Národná diaľničná spoločnosť, eznamka.sk); Slovenia — 7 days, 1 month, 6 months, annual, by class 1 (motorcycle), 2A or 2B (DARS). For Austria, Czechia, Slovakia and Slovenia you pay 10% below the official price; the official Czech prices are converted from CZK to EUR at a fixed rate and rounded to the nearest 0.50 € before the 10% reduction is applied (rounded to the cent).

3. Price — 39 € incl. VAT per vignette (instead of 43 €), including the vignette and our service fee. A trailer or caravan requires a 2nd vignette charged at 39 €. Prices are shown in euros, all taxes included.

3a. Offer and subscription — The reduced price of 39 € (instead of 43 €) is linked to the Online Vignette subscription at 49 € per month, which lets you download free of charge, in one click, all the European vignettes offered from the customer area. The subscription is an integral part of the order: it is activated automatically when the vignette is paid. The first 49 € charge is made 3 days after the vignette purchase, then every month on the same date. It can be cancelled at any time from the customer area or by e-mail.

4. Order — The order is concluded after entering the country, plate and e-mail, accepting these terms and paying. A confirmation e-mail is sent.

5. Payment — Payment is made by bank card, secured by 3-D Secure. The charge may appear on your statement as pdf-mo.com or topup-less.com.

6. Performance and validity — Registration is completed within a maximum of 5 hours after payment. Confirmation is sent to you by e-mail. Switzerland: the vignette is valid from registration, for the fixed period from 01.12.2025 to 31.01.2027. Austria: 1 day, 10 days and 2 months from the chosen start date; the annual vignette covers the fixed period from 01.12.2026 to 31.01.2028. For consumers buying online, the Austrian 2-month and annual vignettes are valid at the earliest from the 18th day after purchase (statutory 14-day withdrawal period). Czechia and Slovenia: start date of your choice, up to 30 days ahead. Slovakia: start date of your choice, up to 60 days ahead.

7. Customer responsibility — The customer alone is responsible for entering the correct country and plate. An error reported before registration is corrected free of charge. We are not liable for fines resulting from incorrect data provided by the customer. A registered vignette is tied to the plate and country entered.

8. Withdrawal and refund — Before registration, any order can be cancelled and fully refunded on simple request by e-mail. By requesting immediate performance, the customer acknowledges that the right of withdrawal expires once the service has been fully performed. Switzerland: no right of withdrawal once the vignette is registered. Austria: statutory 14-day withdrawal period, which is why the 2-month and annual vignettes are only valid from the 18th day. Slovenia: withdrawal possible before the start of validity. Czechia and Slovakia: the conditions of the issuing authority apply; a refund or change after registration is only possible where the authority allows it.

9. Complaints — Please send any complaint to our customer service by e-mail or by phone at +33 1 89 62 87 93; we reply within 48 working hours. Consumers may also use a consumer mediator free of charge.

10. Personal data — The data collected is used solely to process the order, in accordance with our privacy policy.

11. Governing law — These terms are governed by the law applicable at the provider's registered office, without prejudice to the mandatory consumer protection provisions of the consumer's country of residence.